31 Support questions or comments

• 
  Jul 16, 2019
  Seunex Purchased

  The latest version I just download the editor not good I can post how can I change it mehn

• 
  Jun 22, 2019
  ugg

  I need help with the theme, it's beautiful and i like it but it's broken!
• View 6 more replies
• 
  Jun 26, 2019
  misharnet Author

  PLEASE, all of you should use Messages fro support.
• 
  Jun 27, 2019
  ugg

  still waiting!
• 
  Jun 28, 2019
  misharnet Author

  Check PM.
• 
  Jul 13, 2019
  misharnet Author

  Please, you can not ask refund in comments. It is spamming, you should ask refund from site administrators directly.
• 
  Jul 13, 2019
  ugg

  i try, but you don't aswer!
• 
  Jul 13, 2019
  misharnet Author

  Just ask refund from Codester admin and it will be refunded.
• 
  Jul 14, 2019
  ugg

  where?
  and if you fix the problem, i didn't need refund!
• 
  Jul 15, 2019
  FrederickStaff

  You can request a refund by going to your order history and then click on refund next to the order.
• 
  Jul 16, 2019
  misharnet Author

  Refunded.

• 
  Jun 20, 2019
  Joshua22 Purchased

  Hi Misharnet, I was wondering if Net Pens was updated to the latest version of MyBB? There were quite a few template changes with the latest 1.8.21.
• 
  Jun 20, 2019
  misharnet Author

  Just please, contact me using message form.
• 
  Jul 6, 2019
  poescp

  Hi Misharnet, I also am intersted if it works with 1.8.21, not bought the template yet

• 
  Mar 22, 2019
  Rasmusg Purchased

  I'd like a refund, the forum theme is very broken and I am really not happy with it. Going back to my old one.
• View 1 more reply
• 
  Mar 22, 2019
  misharnet Author

  Hi, sorry to hear you have a trouble with my theme. NetPen Pro is my first Premium Theme and a hundreds of Live Forums are using it successful.
  Just send me Private Message with the URL of your forum and I'll be more than glad to assist you to correct any potential issue.
• 
  Mar 23, 2019
  Rasmusg Purchased

  I'd like a support, please. I even saw webhosting ad on my forum when I installed it. I am asking please, for a refund.
• 
  Mar 23, 2019
  misharnet Author

  Well refunds for digital downloads are not as simple as refunds for other kind of services. You already got my Theme, you cannot return it to me, so the only way is that I correct any issue that you have with my theme. I have to check if your issue is because of my Theme or is it because you did or didn't do something correctly.
  PLEASE, send me at least your forum URL in private message.
• 
  Apr 1, 2019
  FrederickStaff

  @Rasmusg: Could you please describe the problem in detail. Misharnet will then be sure be able to help you out.

• 
  Oct 19, 2018
  Seunex Purchased

  Please can you help me on File Attachment not working
• 
  Oct 19, 2018
  misharnet Author

  Can you send me URl to your Forum in message.

• 
  Oct 19, 2018
  Seunex Purchased

  One more thing how do i edit those recomended advert banner. And the attachment of file seem not to work
• 
  Oct 19, 2018
  misharnet Author

  Same in Index Template, find section: Recommended.

• 
  Oct 18, 2018
  Seunex Purchased

  Hey pls how do i change this anoucement stuff and how do i add shout box yo mine. Any help
• 
  Oct 18, 2018
  misharnet Author

  First you need to install DVZ Shoubox.
  Second in Index Template File you should (if not added automatically after install) this code:
  <div id="forum_index" class="col-xs-12 col-sm-9 index_forum">
  {$dvz_shoutbox}
  
  ----------------------------
  About Announcements:
  Same Index Template File, find these lines of code:
  <!-- BEGIN ticker -->
  <div class="news-ticker">
  <div class="icon-ticker"><i class="fa fa-microphone"></i> <span>Announcements</span></div>
  <div class="news-ticker-content">
  <!-- Chose class="fade-ticker" or "slide-ticker"-->
  <ul class="slide-ticker" style="direction: ltr; font-size: 12px; font-family: arial;">
  <li><a target="_blank" href="https://netpen.club/product/netpen-pro/">NetPen Pro - Premium Responsive MyBB 1.8 Theme</a></li>
  <li><a target="_blank" href="https://netpen.club/product/netpen-pro-gaming/">NetPen Pro Gaming - Premium Gaming Responsive MyBB 1.8 Theme</a></li>
  <li><a target="_blank" href="https://www.youtube.com/channel/UC4ByMLuHJcdvc3S4lpdYdOw">Subscribe to Our YouTube Channel!</a></li>
  </ul>
  </div>
  </div>
  <!-- END ticker -->

• 
  Sep 21, 2018
  mkpdroid Purchased

  hi, i like to buy this product, but i am still confused to change certain parts, like Recommended, Announcements, can i get instructions for using this template, thank you for the help
• 
  Sep 21, 2018
  misharnet Author

  Yes we have a detailed documentation and of course premium Support that will help you and assist you to set everything right.

• 
  Aug 2, 2018
  lgsarathkumara94 Purchased

  1. How to edit Recommended section and add banner ads,
  How to add top announcement lines
  add facebook widget and twitter follow button
  
• 
  Aug 2, 2018
  misharnet Author

  Please, contact me in messge.

• 
  Jun 19, 2018
  ToastedCoconut

  Hey, I love to buy this, but I'd like to know if you still give support (+ to someone who has never used myBB)
• 
  Jun 19, 2018
  misharnet Author

  Yes absolutely.