31 Support questions or comments

• 
  May 23, 2021
  Issac1 Purchased

  The image where you sell the them, that shows the file order. Is broken. So I do not know the file order. I suspect it's the reason why the edit buttons do not load correctly?
• View 9 more replies
• 
  May 23, 2021
  misharnet Author

  Edit button is connected to jScripts ... I need at least URL to your installed Theme to check it.
• 
  May 23, 2021
  Issac1 Purchased

  https://yecheadquarters.org/forum/
• 
  May 23, 2021
  Issac1 Purchased

  You go to post a new thread and you'll see the problem
  
• 
  May 23, 2021
  Issac1 Purchased

  I installed it through the acp. Do I need to use the ftp instead? And if so, what folder do the files go in?
• 
  May 23, 2021
  Issac1 Purchased

  Okay, I figure out it was supposed to be installed by ftp. So all the files are in, the theme is much faster. But when I go to the post a thread editor. The buttons to do everything are not where they are supposed to be. Maybe I need to delete and start fresh? I have been trying different themes and plugins. But I did deactivated all the plugins before adding your theme. I have backups so I go do that then. Get back to you.
• 
  May 23, 2021
  Issac1 Purchased

  Okay did a complete fresh install of Mybb and theme that problem with editor buttons when you try and post a thread us still there.
• 
  May 24, 2021
  misharnet Author

  Can you send me in PM your Fortum URL?
• 
  May 24, 2021
  Issac1 Purchased

  The theme is all linked to the theme author's stuff like the theme was packaged directly of his forum. To use it I'll have to change all the links in the code. I'm not a coder, so I cannot use the theme. So even if you do fix the editor in the post a thread area, the rest does me no good. This is like the 10th theme I've installed. The last one cost me 27 dollars. I guess I need to spend mega bucks to get a half decent forum up and running. I've spent a week worth of hours and I'm no closer to actually having a working forum before I even started.
  
  There is even credit card area, the theme talks about promoting the author's work. I'm not selling anything on my forum, but from the theme's design I am. I wonder how much money he makes off of other people traffic off their sites? Delete it I will.
• 
  May 25, 2021
  misharnet Author

  These are only examples of content in Forum, you are 100% free to change it to your own content.
• 
  May 25, 2021
  Issac1 Purchased

  Not going to. I just deleted it. Not going to have advertising on my forum on stuff I do not promote myself, piss people off etc... My site itself is not for your profit. My traffic is not for your profit. I have no problem with allowing your theme to be sold through my site, but the rest, that's going way to far. Having ways for my traffic to use credit cards so you can make profit? What if your credit card payment system gets hacked and numbers get stolen, and card get charged up to the max? It's on my site so who can get sued over that? I can. Even though I had nothing to do with it.
• 
  May 25, 2021
  Issac1 Purchased

  Never mind. Not even worth my time.
• 
  May 27, 2021
  Issac1 Purchased

  I've decided to go with phpbb instead. To many bugs and too many things not kept up to date concerning mybb.

• 
  Jan 20, 2021
  dukefung Purchased

  Hello, I install the theme and everything looks well. But when I install the plugin: CKEditor, the system says "MyBB Internal: One or more warnings occurred. Please contact your administrator for assistance." It it change the appearance a bit. What happens to this?
• 
  Jan 20, 2021
  misharnet Author

  Well if you could send me in private message temporary admin login, I could check it.

• 
  May 20, 2020
  Grygorii

  Dear Miodrag,
  Recently I installed free version of this theme on my forum based on MyBB 1.8.22. I would like to thank you for this theme, I like it's design very much. Pity version on official repository is outdated.
  
  After installation some serious issues raised, and I would like to check before purchase whether those are fixed comparing to free version. So those were following:
  1. I had problem with login because of "authorization code mismatch" (already fixed that by myself)
  2. Text area in editor shrinked, it has height of about 100px instead of about 500px (already fixed that by myself)
  3. Some of interface signs were static and not included as variables (already fixed, but interested to have it correct because I want to use switchable localizations)
  4. Quick post editor not working
  5. Button delete image from image gallery is not functional
  6. Thank you plugin compatibility issues: not present 'Thank' button and not list of people thanked not appearing on post.
  
  I wonder if PRO theme have also options:
  1. Sidebar on all pages
  2. Inline success messages plugin support
  3. Ad placement plugin support (ideally, not just on sidebar, but also between posts)
  
  Thank you for your attention.
  
  Sincerely,
  Grygorii
• View 7 more replies
• 
  May 20, 2020
  misharnet Author

  Yes and much more, comparing to Free theme.
• 
  May 20, 2020
  Grygorii

  Can you please send me list of supported and recommended plugins?
• 
  May 23, 2020
  misharnet Author

  All basic popular Plugins are supported. There are a hundreds of MyBB Plugins, I cannot guarantee for all Plugins.
• 
  Jun 2, 2020
  Grygorii

  Dear Miodrag,
  How can I assign Sidebar to all forum pages?
  
  Sincerely,
  Grygorii
• 
  Jun 3, 2020
  Grygorii

  Dear Miodrag,
  
  After installing NetPen Pro theme some issues raised, not expected and not covered in documentation. I hope for your support and guide how to fix/configure those.
  
  Priority:
  
  1. Image uploading section. After confirming the removal of the attached image, the list of attached images is not updated. It updates after a page refresh.
  
  2. I had a problem with the post editor, which already described in this support section below. After performing the recommended actions, the editor became functional, but it has not user-friendly, not functional look at all. In the standard editing mode, you can't see the quote boundaries. In the text mode, the font is too large and bold. You can see this on screenshot https://i.ibb.co/X2ds1yZ/editor.jpg
  
  3. The user status is displayed by a colossal dot, twice. I'll be fine with one dot, the smaller one, like in the demo. See screenshot https://i.ibb.co/ScbD696/active-issue.jpg
  
  4. There is no page navigation on the bottom of the post threads.
  
  6. How to disable Pinterest button on forum images?
  
  7. How to apply sidebar on all of the pages?
  
  Rest:
  
  8. When the screen resolution is 960 pixels, and near this range, the user menu disappears - https://i.ibb.co/MsdRmkV/screen960.jpg
  and, top section and the thread itself not aligned on a big screen - https://i.ibb.co/9t0qCbS/interface.jpg
  
  9. The translation is not supported for some elements of the standard user interface elements - https://i.ibb.co/1G2c8y3/no-translate.jpg
  
  
  I am looking forward to receiving your support and guide.
  
  Sincerely,
  Grygorii
• 
  Jun 5, 2020
  Grygorii

  Additional to 1. : Deleting post also needs refresh page.
• 
  Jun 5, 2020
  Grygorii

  Dear author,
  With all respect to your work and possibly, stirring times, please indicate whether you recognize raised issues as your theme support cases. And how long it likely could take to get responses from you.
• 
  Jun 7, 2020
  Grygorii

  Additional to 1. : Even after deleting posts all page navigation still shows last pages which are currently empty (checked with NetPen free - same thread shows correct page number).
• 
  Jun 9, 2020
  Grygorii

  Poll styling is incorrect https://ibb.co/zNNL7Wk
  (regular netpen theme works fine with this poll )
• 
  Jun 17, 2020
  Grygorii

  After 2 weeks of trying to receive the support, I am going to request a refund.

• 
  Apr 28, 2020
  Sigi Purchased

  I bought NetPen Pro - MyBB Theme. There is a problem in the mobile view. Is it possible to change the order in which the boxes are displayed?
  
  Thank you for your response.
• View 3 more replies
• 
  Apr 28, 2020
  misharnet Author

  Hi, I need to check it on your live forum. If you want to change order, you need to edit Templates.
• 
  Apr 28, 2020
  Sigi Purchased

  Ok, here is the URL. https://forum-abc.de
  Can you delete this URL in this post, after you see it? It‘s a forum under construction.
• 
  Apr 28, 2020
  Sigi Purchased

  Oh i see another problem. If I visit the page as a guest (via a PC), the footer does not appear below, but on the right side. Only when I log in is the footer where it should be, namely below. You must look on the portal-site. There is the new problem.
• 
  Apr 29, 2020
  misharnet Author

  This is how I see it:
  https://ibb.co/LPC9Cpj
• 
  Apr 29, 2020
  Sigi Purchased

  Oh, the problem is on the portal-site, not in the forum-site. The portal-site is an extension with the name "ProPortal 2,6.0".
• 
  Apr 29, 2020
  misharnet Author

  Well I can not know if their Plugin works fine or not. Did you asked their support about this?

• 
  Apr 20, 2020
  akacademy Purchased

  hello, I have a problem with posting messages in a forum, (I have installed the latest version of myBB, I installed the theme called net-pen Pro and I have PHP updated to 7.1.33). the problem consists in the fact that I am going to write in the box for the publication a message and once posted you can see the html codes. thank you very much good day.

• 
  Apr 1, 2020
  عبدالرحمن3

  Can you make the template support
  rtl
  Where I have a forum in Arabic
  How much will it cost to do so
• 
  Apr 5, 2020
  misharnet Author

  Sorry for late reply, we have emergency situation in my Country because of virus and I don't work every day. Send me message here, please.
• 
  May 4, 2020
  عبدالرحمن3

  1 month ago
  You can work from home
  The program has been deleted
  Can you make the template support
  rtl
  Where I have a forum in Arabic

• 
  Mar 31, 2020
  Vequ Purchased

  Why when i try to post a thread this happen? https://imgur.com/a/qLhJwjw
• View 2 more replies
• 
  Mar 31, 2020
  misharnet Author

  Go to Templates >> Ungrouped Templates >> codebuttons ... Options (dropdown) >> Revert to Original.
• 
  Mar 31, 2020
  Vequ Purchased

  Thanks!
  
• 
  Apr 1, 2020
  misharnet Author

  You're welcome.
• 
  Apr 28, 2020
  Mariusz6 Purchased

  https://i.ibb.co/23RYKDQ/Bez-tytu-u.png
  
  I did it and now I have icons that are not very friendly.
  the source show button removes bbcode instead of showing it
• 
  Jun 3, 2020
  Grygorii

  https://i.ibb.co/X2ds1yZ/editor.jpg
  I have the same issue, and after 'fixing' it has a strange style: not visible quotation in regular mode, too much bold in text mode.

• 
  Mar 6, 2020
  athenaxstories

  Latest Threads not showing
  below pages navigation not visible
  image-scaling in posts can u remove it i don't want images scaling i want image in full display
  kamakacheri.xyz Sent you login details in seoclerk
  help me as soon as possible
  thanks
  
• View 3 more replies
• 
  Mar 6, 2020
  misharnet Author

  Did you set in Options >> Portal ... Latest Threads?
• 
  Mar 6, 2020
  athenaxstories

  you mean configuration >>portal settings>> Show Latest Discussions
  yes
• 
  Mar 7, 2020
  athenaxstories

  Brother i need help
• 
  Mar 8, 2020
  misharnet Author

  Send me private message.
• 
  Mar 8, 2020
  athenaxstories

  i cant see any option to message you
• 
  Mar 9, 2020
  athenaxstories

  can you open your seoclerk account
  

• 
  Feb 5, 2020
  TheCoolDude Purchased

  New day, new challenge.
  Every time a member of my forum creates a new thread, the editor is already filled with rubbish block characters. After saving and open this new thread, the editor contains the following code: <p><br></p>
  What causes this error and how can i fix it?
• View 7 more replies
• 
  Feb 6, 2020
  misharnet Author

  What editor you use?
• 
  Feb 6, 2020
  TheCoolDude Purchased

  Inline
• 
  Feb 6, 2020
  TheCoolDude Purchased

  Or do you mean the Editor style aka the option in the theme configuration? The default style is set there.
• 
  Feb 6, 2020
  misharnet Author

  yes. Well it is editor problem. Theme does not do anything related to editor codes.
• 
  Feb 7, 2020
  TheCoolDude Purchased

  Ok, now we have found the cause ... whats the solution?
• 
  Feb 7, 2020
  misharnet Author

  You can always check MyBB Community and ask if People had similar issue, there are many solved issues there.
• 
  Feb 7, 2020
  TheCoolDude Purchased

  ??? But if the problem is caused by your theme, it is your duty to serve a solution. Or in other words it is your duty to check your theme (which you sell!) that it works perfectly with the default configuration of MyBB.
• 
  Feb 7, 2020
  misharnet Author

  Did you read this:
  yes. Well it is editor problem. Theme does not do anything related to editor codes.
  
• 
  Feb 14, 2020
  TheCoolDude Purchased

  Sure, i've read it. But sadly you're not right. The theme has an impact on the editor.
• 
  Feb 15, 2020
  misharnet Author

  Only if you use custom editor. Much bigger impacts have Plugins to your installation than any Theme, because plugins messes with core codes and use a lot of custom JS ...

• 
  Feb 2, 2020
  TheCoolDude Purchased

  Sort of style sheets: The link to the picture that shows your recommendation of the order of the style sheets is broken.
  https://owlthemes.net/knowledge-base/stylesheets-order/
  Could you please check and correct this?
• View 5 more replies
• 
  Feb 2, 2020
  misharnet Author

  These should be at last positions:
  https://i.ibb.co/dgqvJ13/Screenshot-2020-02-02-Themes-Stylesheets.png
• 
  Feb 2, 2020
  TheCoolDude Purchased

  Thank you for your help
• 
  Feb 2, 2020
  misharnet Author

  You're welcome.
• 
  Feb 3, 2020
  TheCoolDude Purchased

  Could you be so kind a answer my previous question too?
• 
  Feb 3, 2020
  misharnet Author

  You asked about Stylsheet order and I answered?
• 
  Feb 4, 2020
  TheCoolDude Purchased

  Yes, thx, but their is a previous question about how to handle changes in stylesheets caused by a theme update. The solution maybe is the parent-child-concept, but how does it work?
• 
  Feb 4, 2020
  misharnet Author

  Parent child concept in MyBB? That would be something, but unfortunately, it does not work like that in MyBB.
  On the other hand, CSS is not enough for my Themes, 'cause they use Bootstrap and divs ...MyBB default is still tables ... The structure of code is different.
• 
  Feb 4, 2020
  TheCoolDude Purchased

  Ok, thats unfortunatly no clear answer to my question. MyBB has an parent child concept, but describes not clearly how it works or how I should configure it. ;(
  
  As I understand you, when someone updates your theme, all changes (CSS and templates) are lost? If so ... that would be really unpleasant and would mean a lot of (unnecessary) double work. ;(