111 Support questions or comments

• 
  Feb 23, 2020
  AcvilaSoft Purchased

  Hi,
  I tried to install de script but i have the same error as others "No query results for model [App \ Models \ User] 1"
  Is any possibility to install and use the script with my MySQL 5.3.3? At The moment is not possible to update to 5.7.
  Thanks.
• 
  Feb 23, 2020
  premiersol Author

  The MailCarry has the latest JSON datatype, so MySQL 5.7 is recommended. The update to work with MySQL < 5.7 would be available in couple of days.
• 
  Feb 23, 2020
  AcvilaSoft Purchased

  i will wait for the new update then. thanks.
• 
  Feb 23, 2020
  premiersol Author

  Thank you for your patience.

• 
  Feb 21, 2020
  meusite Purchased

  Please help I am in error-No query results for model [App \ Models \ User] 1
• 
  Feb 21, 2020
  premiersol Author

  Can you please make sure you are using MySQL >= 5.7.8
  Maybe this will helps you: https://community.mailcarry.com/viewtopic.php?id=32
• 
  Feb 21, 2020
  meusite Purchased

  Which web hosting works
• 
  Feb 22, 2020
  premiersol Author

  A VPS is recommended, no matter how it is small and can be buy from Digital Ocean, Linode etc.

• 
  Jan 6, 2020
  soomrojb Purchased

  I am trying to install the app however seems like it's redirecting back to /install/ path again while showing 404 error and apache2 logs doesn't show anything useful.
  
  Here are quick logs:
  
  script '/var/www/html/install/install.php' not found or unable to stat, referer: http://abc.com/install/
• 
  Jan 7, 2020
  premiersol Author

  can you make sure you have mode_rewrite enable on the server
  may be this will helps you: https://community.mailcarry.com/viewtopic.php?id=22

• 
  Dec 24, 2019
  nguyendongdotvn Purchased

  Hi team
  
  Could I ask if the suppression list can use the domain? (ex: @ abc.com)
  
  Best Regards,
• 
  Dec 24, 2019
  premiersol Author

  Please update your MailCarry copy and then you will be able to add the domain as well for suppression like @abc.com

• 
  Dec 24, 2019
  mreal Purchased

  Hi.
  
  I wrote you on Skype
  
  Regards
• 
  Dec 24, 2019
  premiersol Author

  Replied!

• 
  Dec 22, 2019
  nguyendongdotvn Purchased

  I encountered an error: No query results for model [App \ Models \ User] 1 when installing.
  Please let me know how to handle this error.
• View 2 more replies
• 
  Dec 22, 2019
  premiersol Author

  Have you checked the discussions, it's about the same issue:
  
  https://community.mailcarry.com/viewtopic.php?id=28
  
  https://community.mailcarry.com/viewtopic.php?id=32
  
• 
  Dec 23, 2019
  nguyendongdotvn Purchased

  Hi Premiersol; I checked and done the steps but I still get the same error (No query results for model [App \ Models \ User] 1)
  
• 
  Dec 23, 2019
  premiersol Author

  can you please add a skype: [email protected]
• 
  Dec 23, 2019
  nguyendongdotvn Purchased

  I can't add your skype, could you please add my skype?
  My Skype: 01688101900
  Best Regard,
• 
  Dec 23, 2019
  premiersol Author

  Okay let me try to add your skype, you can also try the following:
  Skype: d591d150387209bd

• 
  Nov 23, 2019
  bpbpbp

  Hi, do it work at share hosting?
  let me now if the share hosting must have some other things so I can ask the hosting support.
  
  thanks
• View 2 more replies
• 
  Nov 23, 2019
  premiersol Author

  Normally a VPS/Cloud is recommended even $5/month.
  
  For shared hosting you will need to make sure PHP 7.2 and the PHP extension as mentioned at:
  https://community.mailcarry.com/viewtopic.php?id=22
  
• 
  Nov 23, 2019
  bpbpbp

  great, I will check it and get back.
  tanks
• 
  Nov 23, 2019
  premiersol Author

  You are always welcome!
  You can even post your queries on https://community.mailcarry.com
• 
  Feb 10, 2020
  abukamal Purchased

  i am also getting the same error
• 
  Feb 10, 2020
  premiersol Author

  Can you please make sure, you are using MySQL >= 5.7.8

• 
  Nov 16, 2019
  forangel2011

  Do i need to setup PowerMTA on server? Do you have installation instruction for powermta?
• View 1 more reply
• 
  Nov 16, 2019
  premiersol Author

  Yes, the PowerMTA should be installed on a server with basic settings, and then you can set the advance PowerMTA configuration with MailCarry for your IPs, Domains, Bounces, DNS entries, etc.
  
  And as far as the PowerMTA installation is concern, it depends on OS and you can Google it.
• 
  Dec 15, 2019
  shadabd2016

  Please fix XSS issue on your website ....
• 
  Dec 15, 2019
  shadabd2016

  or mail me [email protected]
  
• 
  Dec 15, 2019
  premiersol Author

  It's fixed, thank you for highlighting it!

• 
  Nov 16, 2019
  Initiotechmedia

  Congratulations!!! Nice Work, Good Luck With Sale
• 
  Nov 16, 2019
  premiersol Author

  Thanks!

• 
  Nov 5, 2019
  johnf Purchased

  I have installed PowerMTA on ubuntu 18.04, will it work for that also?
• 
  Nov 5, 2019
  premiersol Author

  Yes, MailCarry PowerMTA feature is compatible with CentOS 7, CentOS 6, and Ubuntu
• 
  Nov 5, 2019
  johnf Purchased

  Great!