98 Support questions or comments

• 
  Feb 24, 2024
  slimaidi Purchased

  hello thanks for new update.
  may i know what is for the Ability to add codes between HTML head tags through the Dashboard?
  can we use it for google analytics? like conversion tags
• 
  Feb 24, 2024
  mrmed Author

  Yes, it's useful for injecting/adding codes like Google Analytics, Facebook Pixel, etc

• 
  Feb 23, 2024
  mozzo Purchased

  Hello,
  
  Can't find my purchase code to activate the script. Ive sent an email. Please check.
  Thanks!
  
• 
  Feb 23, 2024
  mrmed Author

  Please check your email back

• 
  Feb 21, 2024
  ngahbenoitngah Purchased

  On the demo site, I can't open/upload a document when i'm using my mobile device. When I click on the drag and drop section, it does nothing. I'm using Google Chrome Mobile Browser. How can I fix this?
• 
  Feb 21, 2024
  mrmed Author

  Hello Mr. ngahbenoitngah,
  
  it's a browser compatibility issue, and currently, we're working on it to solve it soon. For now, it seems it works only on PC browsers.
  
  For any bug report, ensure to contact us through the support email.
  
  Thanks.
• 
  Feb 21, 2024
  ngahbenoitngah Purchased

  Please a follow up question, on mobile, if we add the normal upload button for the user to upload the product, will that solve it temporally while waiting for the long term solution?
• 
  Feb 21, 2024
  mrmed Author

  Please, check your email.

• 
  Feb 15, 2024
  slimaidi Purchased

  hopefully update ready to be rolled out?
  
• 
  Feb 15, 2024
  mrmed Author

  Hello Mr. Slimaidi,
  
  This is a quick update and it includes Stripe Payment Gateway with some bug fixes.
  Currently, the update is waiting for Codester approval to be released.
  
  By the way, Many things are going to be implemented soon in the next updates this month.
  

• 
  Feb 14, 2024
  Minimukas

  tomorrow we should get new update boys!!!!
• 
  Feb 15, 2024
  mrmed Author

  If you're interested Mr. Minimukas in the ChatPDF platform, ensure getting your copy before the price goes up.
• 
  Feb 16, 2024
  Minimukas

  Im waiting until this script will work with other language.

• 
  Feb 9, 2024
  robertn1d Purchased

  Can I ask questions on all folders uploaded from one chat only?
• View 3 more replies
• 
  Feb 10, 2024
  mrmed Author

  For the time being, you can only chat with one document at time.
• 
  Feb 12, 2024
  robertn1d Purchased

  Would it be a hard change if I want to go in and do that change myself? Do you think it could be possible with ease?
• 
  Feb 13, 2024
  mrmed Author

  Absolutely yes
• 
  Feb 14, 2024
  robertn1d Purchased

  Yes as in it would be easy to change?
• 
  Feb 14, 2024
  mrmed Author

  "Yes" means that you have to be very familiar with programing and software development to be able to add/modify the ChatPDF platform.
• 
  Feb 14, 2024
  mrmed Author

  But you have the right to change the source code.

• 
  Feb 8, 2024
  slimaidi Purchased

  hello Mrmed i hope the waiting for the next update is worth it.
  hopefully a major one
• 
  Feb 9, 2024
  mrmed Author

  Hello Mr. slimaidi,
  
  Yes, the next update is going to include mainly the Stripe Payment Gateway, with many optimization for stability.

• 
  Feb 5, 2024
  https Purchased

  hi, whats the deal with the license key? not working. sent email.
• 
  Feb 5, 2024
  mrmed Author

  Hello Mr. Https,
  
  Codester license keys are invalid, however, just contact us via the email support and you will get your License Code.

• 
  Feb 5, 2024
  sergikoo Purchased

  Can I please get a purchase code
• 
  Feb 5, 2024
  mrmed Author

  Yes Mr. sergikoo, just be sure to contact us through the email support.

• 
  Feb 4, 2024
  rajeshsingh143

  Do i get SaaS feature in Regular license? What's the difference between Regular & Extended License
• 
  Feb 4, 2024
  mrmed Author

  Yes, for the time being, clients can get all the SaaS features with a Regular License, However, an Extended License has many features a regular license doesn't have, such as:
  - Using the ChatPDF platform with multiple domains.
  - it has higher priority support.
  - it has advanced support.
  - includes quick bug fixes (Hot bug fixes)
  - handling the installation for you (if you would like).
  
  Note: ChatPDF will have many additional features included in future updates, and just be sure to get your copy before the price goes up.
  
  Kind Regards.
  
• 
  Feb 15, 2024
  jamesb987

  so, will you install at the extended version price??
• 
  Feb 15, 2024
  mrmed Author

  Technically, yes.
  However, for the time being, we help/handle the installation for Regular License too.