95 Support questions or comments

• 
  1 day ago
  borntechmedia

  I am getting error while adding new pages "Your domain is not registered with TinyMCE portal"

• 
  2 days ago
  rawkney

  i want api customization i use other api do you make for me i pay more ok
• 
  2 days ago
  mrmed Author

  Hello Mr. rawkney
  
  It depends on the customizations, could you list them?

• 
  6 days ago
  poojagupta Purchased

  which rapid api key you are recommending?
• 
  2 days ago
  mrmed Author

  Hello Mr. poojagupta
  
  Just check the documentation.

• 
  6 days ago
  poojagupta Purchased

  which rapid api key you are recommending?

• 
  1 week ago
  skydev Purchased

  I don't understand when I want to install this script but I'm asked for a codecanyon verification code when I bought it on Codester? What must I do ?
• 
  1 week ago
  mrmed Author

  Hello Mr. skydev,
  
  The ChatPDF platform meant to be on Codecanyon as well. However, it's suspended by us from that platform.
  
  No worries, just contact us via the email support to get your license key.
  

• 
  1 month ago
  lyhiving Purchased

  How can i use the proxy openai site ?
• 
  1 week ago
  mrmed Author

  Hello Mr. lyhiving,
  
  Just contact us via the support email.

• 
  1 month ago
  Freshvibes

  Can you consider adding more similar features to Google Notebook LM? You can upload and train on multiple research papers and documents and turn it into an One to One AI podcast and have proper podcast like discussion.
• 
  1 month ago
  Freshvibes

  Try it yourself for more details - https://notebooklm.google.com/
• 
  1 month ago
  Freshvibes

  Also Facebook lauched Notebook Llama which is alternative to NotebookLM. Its api can be used using Replicate or llamaapi.com
• 
  1 month ago
  mrmed Author

  Hello Mr. Freshvibes,
  
  Definitely we are going to look into that, and see what we can implement to improving the ChatPDF platform.
  
  Thank you reaching out and sharing your suggestion.
  
  Have a great day Mr. Freshvibes.

• 
  2 months ago
  Rachid42 Purchased

  After purchasing, I discovered that the purchase code wasn't working. I reached out to you via email, and while you did provide me with a new license code, it's still not working. On top of that, your response times are too slow. I bought this expecting it to work right away, but there have been far too many issues.
• 
  2 months ago
  mrmed Author

  All solved Mr. Rachid42,
  
  There was no issues with the license code or the installation.
• 
  2 months ago
  Rachid42 Purchased

  Hi, the home page of this script cannot be customized, which limits users from tailoring it to their own needs. As a result, many people who purchase this script will end up with the same homepage. Additionally, the customer support has been unresponsive, failing to address most of my concerns. I've sent more than six emails with no replies. This is incredibly frustrating and renders the script nearly useless without the ability to make necessary edits.
• 
  2 months ago
  mrmed Author

  Hello Mr. Rachid42,
  
  Making the homepage customizable is current priority and we are working on it.
  
  For emails, please ensure to check your spam section as well.

• 
  2 months ago
  Jave

  I wanted to try out the demo but I'm always getting an error "Open AI Servers are overloaded" after uploading and asking a question about the document - Bug or just bad timing?
• 
  2 months ago
  mrmed Author

  Please check again, it's working now.
• 
  2 months ago
  Jave

  Hey, unfortunately still showing the same error
• 
  2 months ago
  mrmed Author

  We have checked, it's working, ensure that you are using the correct demo url:
  https://chatpdf.mr4web.com

• 
  3 months ago
  securemd

  Waiting for document preview to be add atleast, I can buy then.
• 
  2 months ago
  mrmed Author

  Hello Mr. securemd
  
  The preview will be added in future updates.