76 Support questions or comments

• 
  7 months ago
  balawi20

  I will buy extended license , Before that, I would like to know can be modified or is it encrypted?
• View 4 more replies
• 
  7 months ago
  premiumsales Author

  There is no any encryption in the code. It's well intended and easy to read
• 
  7 months ago
  balawi20

  Can you customized it ? i need integrate a new payment gateway and change front end to RTL , remove/add some features
• 
  7 months ago
  premiumsales Author

  Which payment gateway?
  Remove/add what features?
• 
  7 months ago
  balawi20

  Tap Payments
  
  i want it to be like chatbase.com
  Remove all features which is not related to the chat widgets
• 
  7 months ago
  premiumsales Author

  I will add Tap and also provide ability to enable/disable existing features in the next update
• 
  7 months ago
  balawi20

  Thank you , Does it support RTL or you planning to add it in the next update?
• 
  7 months ago
  premiumsales Author

  Hello @Balawi20,
  RTL is not supported currently.
  Tap payment gateway now integrated

• 
  7 months ago
  amazon

  can it train on youtube video ?
• 
  7 months ago
  premiumsales Author

  No Openai API cannot train on youtube videos. Unless we use an extra external API for that

• 
  7 months ago
  amazon

  how much cost to change ui.ux like chatbase.co ?
• 
  7 months ago
  FrederickStaff

  Please don't trade outside the marketplace!

• 
  8 months ago
  masterall Purchased

  Hello! Will it be possible to change the location of the chat on the site, for example on the right or left? Or how to do it now, while you add this function to the site...Thank you)
• View 1 more reply
• 
  8 months ago
  premiumsales Author

  Hello, It is a bit complex so let me add that option under chat settings in the next update. It will be easier for you to change from there instead of in the code
• 
  8 months ago
  masterall Purchased

  Thanks you
• 
  7 months ago
  premiumsales Author

  Hello, Widget positioning now available in version 1.7
• 
  7 months ago
  masterall Purchased

  Thank you for your work!

• 
  8 months ago
  bubitron Purchased

  Hi, I have sent you an email due to installation problems. Please check it.Thank you
• 
  8 months ago
  premiumsales Author

  Hi, I have replied. Thanks

• 
  8 months ago
  virtualverse

  Hi, Can you add payment methods named PayTR or iyzico?
• View 1 more reply
• 
  8 months ago
  premiumsales Author

  Hi, this will be considered in the coming updates
• 
  7 months ago
  premiumsales Author

  Hello, PayTR or iyzico are now integrated
• 
  7 months ago
  virtualverse

  Thats great. Thanks for the quick feedback. I will buy.
• 
  7 months ago
  premiumsales Author

  Thank you

• 
  8 months ago
  masterall Purchased

  I advise you the author of this script as a person with extensive experience and patience for work and the customer!
• 
  8 months ago
  premiumsales Author

  Thanks @masterall. Am humbled

• 
  8 months ago
  masterall Purchased

  Hello! In which line and file can I change the intro
  uploads to my brand logo? Thank you! https://prnt.sc/8mxcSq_RdfgU
• 
  8 months ago
  premiumsales Author

  This needs some kind of programming. I will DM you a guide on the affected lines

• 
  8 months ago
  sakima

  1) Has Japanese been added?
  2) Can I learn AI using links or PDFs?
• View 7 more replies
• 
  8 months ago
  premiumsales Author

  Hello,
  We have added Japanese language in the recent update.
  Currently you cannot train a model with links or PDFs but can use them chatting on the widget.
• 
  8 months ago
  sakima

  When do you plan to implement ai learning with links and pdf files?
• 
  8 months ago
  sakima

  sorry?
• 
  8 months ago
  premiumsales Author

  This coming week I will implement document training. For llinks might be by end of month
• 
  8 months ago
  premiumsales Author

  Hello, PDFs and links now available.
• 
  8 months ago
  sakima

  The icon appeared after embedding to another site, the chatbot is not working. What should I do?
  *I have already added the openapi key from the admin account.
• 
  8 months ago
  sakima

  Can the URL provide training for a specific site? I would like to try the demo but it does not work.
• 
  8 months ago
  premiumsales Author

  What website have you embedded the chatbot? Message me the url privately
• 
  8 months ago
  premiumsales Author

  Yes you can train from any website
• 
  8 months ago
  sakima

  I have sent you a message. Please check it.

• 
  8 months ago
  masterall Purchased

  Have you made it possible to add languages or integrated ready-made ones? As far as I understand, the update is coming out today?
• 
  8 months ago
  premiumsales Author

  Hello, Am finishing up on adding the requested languages