271 Support questions or comments

• 
  Mar 3, 2018
  pritam Purchased

  Hi Conikal,
  
  I am facing issue while doing facebook login..
  1st api to authorize user is working properly.
  2nd call for user details(profile) is also working properly.
  3rd api to get user profile picture is failing.
  
  below is the error message is received from 3rd api call.
  --------------------------------------------------------------------
  error:
  code:1
  error_subcode:1357046
  message:"Received Invalid JSON reply."
  type:"http"
  ----------------------------------------------------------------------
  
  basically function getUserPhoto is failing at callback and unable to find response.data.url var in response Json.
  file name : services.js
  Please help
  
• View 1 more reply
• 
  Mar 3, 2018
  conikal Author

  Hi,
  
  You open /js/services.js find line: 468
  
  then replace getUserPhoto function by
  function getUserPhoto(callback) {
  FB.api(
  '/me/picture',
  'GET',
  {"redirect":"false", "type":"square"},
  function(response) {
  callback(response.data.url);
  }
  )
  }
• 
  Mar 3, 2018
  pritam Purchased

  Thanks conikal. Its working now.
• 
  Mar 3, 2018
  pritam Purchased

  Hi Again Conikal,
  
  Can you help me with google login also.
  I have created Google App through google console and provided Client ID and secret as required as given in document link.
  
  While doing login. I am redirected to google login popup, able to login also, but by the time google login popup opens error is shown on our login popup saying
  'Signin cancelled or not fully authorized!'
  
  after 1-1.5 secs message is displayed on the same popup that I am 'successfully logged in and redirecting'
  
  Can you tell me what is going wrong??
  
  
• 
  Mar 3, 2018
  conikal Author

  Hi,
  
  You should try to remove account on your site are connected with Google+ and remove App on Google Account then try again.

• 
  Feb 28, 2018
  Artem3 Purchased

  HI) I want to translate email message that sending avtomatical about update and with anothers themes. What the name of file where I can to change? Or maybe you have instructions?
• 
  Mar 1, 2018
  conikal Author

  This in WordPress core translation, you can change language in General Setting https://prnt.sc/il8bbr
  
  Thanks

• 
  Feb 28, 2018
  Artem3 Purchased

  Hi! I can`t to set a picture to Home page. Do you have instructions maybe?
  
  Thanks for answer in advance!
• View 7 more replies
• 
  Feb 28, 2018
  conikal Author

  Hi,
  
  You can see how to set slideshow on homepage in https://campoal.conikal.com/documentation/#slideshow
  
  Thanks
• 
  Feb 28, 2018
  Artem3 Purchased

  Thank you so much! I have a one more question:
  I want to turn off all that is connected with a donate, what I should to do?
• 
  Feb 28, 2018
  conikal Author

  You just deactive Give plugin, all donation will be hidden.
• 
  Feb 28, 2018
  Artem3 Purchased

  Are you wizard?) Thank you so much!
• 
  Feb 28, 2018
  Artem3 Purchased

  Okey, finish question.
  If I insert links in the menu to another site, then the link does not open and the text appears: "Error occurred retrying. Click anywhere to exit wordpress"
  
  Do you now what is the problem?
• 
  Feb 28, 2018
  conikal Author

  I don't understand this error, can you give me a screenshot and tell me clearly what you are doing and where?
• 
  Feb 28, 2018
  Artem3 Purchased

  Picture with a probleme here: https://prnt.sc/ikzhdo
  
  When I insert links to another site in the primary menu in wordpress, I having a problem.
  For example: button "контакты" on the picture referenced to another site and if I tap it, then appearse text "Error occurred retrying. Click anywhere to exit wordpress". The transition to another site is not carried out, that's just this text. The text disappears when I click on any button on the keyboard.
• 
  Mar 1, 2018
  Artem3 Purchased

  Thank you a lot! I decided a problem with menu!
• 
  Mar 1, 2018
  conikal Author

  This error because Bjax can not load the link, (Bjax is a ajax page loader) Maybe your link inserted is does not exist.
  
  You should disable Ajax page in https://prnt.sc/il8ayu and try again.
  
  Thanks
• 
  Mar 1, 2018
  Artem3 Purchased

  Nice! All began to work!)

• 
  Feb 27, 2018
  Andy22 Purchased

  Is there any possibility to automatically send the petition as email to the receiver like this plugin (https://de.wordpress.org/plugins/speakout/) does?
• View 2 more replies
• 
  Feb 27, 2018
  conikal Author

  Hi,
  
  You should use SendinBlue (https://www.sendinblue.com/) are intergrated with theme to do that, each supporter when sign a petition will be save in an emai list on SendinBlue, You will use email temaplate and send it for them on SendinBlue.
  
  Like citizaction.fr also use that
  
  Get SendinBlue API and fill it in Authentication on theme setting to intergrate that
  https://prnt.sc/ikf14z
  
  Thanks
• 
  Feb 27, 2018
  Andy22 Purchased

  Can't you add any phpmail() function so that I can send these mails via my own server? I mean this is a really great theme, but i don't want to be dependant on sendinblue ...
• 
  Feb 27, 2018
  Andy22 Purchased

  Or perhaps could you integrate the SpeakOut! petition plugin which works really well?
  
• 
  Feb 27, 2018
  conikal Author

  Ok, I had understand this problem, I will add this function as soon as possible
  
  Thanks
• 
  Feb 27, 2018
  Andy22 Purchased

  Thank you so much!
  

• 
  Feb 22, 2018
  cuser Purchased

  All the categories are beeing published with the prefix cats
  cats/health
  cats/environment etc
  anybody knows how to cahange this?
• 
  Feb 23, 2018
  conikal Author

  Hi,
  
  You open petition plugin folder then open petition.php find line 99
  Change the slug name you want:
  'rewrite' => array('slug' => 'cats'
  
  Thanks
• 
  Feb 24, 2018
  cuser Purchased

  Tanks conikal
  what kind of new features do you intend to add to this theme in the future?
  
  

• 
  Feb 21, 2018
  stichtingmeo Purchased

  Hi,
  
  If i'm logged in the translations in het header and subs don't work, like "Start a Petition" and "My Petitions". This items i cannot translate, can you help me with this?
  
  thanks
• 
  Feb 21, 2018
  conikal Author

  Hi,
  
  This is title of custom page, you can translate by way edit page title on Dashboard > Pages
  https://prnt.sc/ihr8yz
  
  Regards
• 
  Feb 21, 2018
  stichtingmeo Purchased

  Thanks, wonderfull. Do you have any info regarding the custom taxonomy i tried to achieve, you told me it would be in the next update but there is still no option, thanks!

• 
  Feb 17, 2018
  shollatz Purchased

  what exactly is the Petition ID??? i've tried using the petition title and the petition's slug when trying to setup "sign and share" to another web page on the site. i'm guessing that it's some sort of number, but where the heck do I find it?
• 
  Feb 21, 2018
  conikal Author

  Hi shollatz
  
  You can see Petition ID on single petition page:
  https://prnt.sc/ihngjw
  or in slug on post editor
  
  Regards

• 
  Feb 12, 2018
  cuser Purchased

  Hi Conikal
  I need to change the two Buttons " Sign Petition" and " Start a petition" text into something else
  Same thing with Letter to and petition to
  Which file I should do the text modification?
  Also I want to change the Bookmark, Comments, updats, story, letter
  Can you help please
  Thank you
• 
  Feb 12, 2018
  cuser Purchased

  No need for a replay Conikal.I managed to do some changes in .mo files
  Thanks anyway

• 
  Feb 10, 2018
  systemfailed Purchased

  hı conikal you topic card what color code is I want to learn how beautiful it is thank you
• 
  Feb 16, 2018
  conikal Author

  Topic card colors is #2C3E50
  
  Thanks

• 
  Feb 6, 2018
  Kevin19 Purchased

  Hi,
  
  
  How to remove the header without removing the menu from the template pages?
  
  
  I would like to customize the header of a few pages.
• 
  Feb 7, 2018
  conikal Author

  Currently, can't remove header hero page, I'll add it in future on next version.
  
  Thanks
• 
  Feb 11, 2018
  cuser Purchased

  Tell me please .with the installing of the new versions we loose the settings and design of the theme? Do we need to crete a child theme ?