271 Support questions or comments

• 
  Jan 28, 2018
  Kevin19 Purchased

  
  Hello,
  I'm trying to translate the theme into French. But nothing works, I translated and create a file fr.po but my translation is not taken into account. How to translate your theme? Nothing works for the translation and the child theme does not take into account the changes.
• 
  Jan 28, 2018
  conikal Author

  Hi Kevin19,
  
  To translate theme, you need download Poedit software then create new translate from .pot file.
  This is video tutorial https://www.youtube.com/watch?v=efXaaX0DkSM
  you also can search on google with "how to translate wordpress theme"
  
  Thanks
• 
  Jan 28, 2018
  Kevin19 Purchased

  Thank you. It's cool. It works now.
  

• 
  Jan 27, 2018
  Garret1 Purchased

  Great theme but we are having this problem:
  
  On the form after the petition is submitted, the big blue "Post to Facebook" button is not responsive. We have put Facebook App ID and Facebook App Secret. We have added the Facebook "website" Platform to the app ID and it is set to "Live". Now it's asking us to submit a screencast. conikal - can you give us a screencast we can submit, because we can't even make the "Post to Facebook" button work to show what it would do.
  
  The share to facebook is working though.
• 
  Jan 28, 2018
  conikal Author

  Thank you,
  
  To Post on Facebook button need Publish Permission, to take this permission you need submit a screencast, is a record screen video show how website working. this is example screencast for you https://www.youtube.com/watch?v=IrzHfd95ZKI
  
  You should record screen your website instead use our exmple video.

• 
  Jan 23, 2018
  systemfailed Purchased

  you demo
  https://i.hizliresim.com/4akvj0.png
• 
  Jan 28, 2018
  conikal Author

  Thank you, I will fix that soon as soon.
• 
  Jan 28, 2018
  systemfailed Purchased

  thank you conikal.. i wait for you
• 
  Jan 28, 2018
  systemfailed Purchased

  please let me know, please let me update

• 
  Jan 23, 2018
  systemfailed Purchased

  I have reviewed your demo. slide down my web site slide down pls slider check

• 
  Jan 11, 2018
  systemfailed Purchased

  hı conıkal
  I would like to ask you an idea I would like to do compression and you would recommend it
  
  GZİP
• 
  Jan 11, 2018
  conikal Author

  Thank you!
  But... what your idea? Sorry, I don't understand what you want explain on above.
• 
  Jan 11, 2018
  systemfailed Purchased

  I would like to set up a Gzip plug-in to compress the web site codes as you would recommend it?
  my eng bad sorry
• 
  Jan 12, 2018
  conikal Author

  Plugin can not compress source code website. You need login via FTP and download your code and compress on computer. Or you can login to Hosting Cpanel to backup your code.

• 
  Jan 8, 2018
  systemfailed Purchased

  hi conikal
  
  https://hizliresim.com/A1ZZZ7
  top black part where color is changing
• 
  Jan 9, 2018
  conikal Author

  You can use an image with one color or use children theme and add style to overwrite css in style.css

• 
  Jan 3, 2018
  stephaneT Purchased

  Hello,
  
  I just bought your theme. After following documentation, when I want to consult local site I have the following error
  
  Fatal error: Call to undefined function is_plugin_active () in C: \ wamp64 \ www \ test \ wp-content \ themes \ petition \ functions.php on line 280
  
  cordially
  
  I have wordpress 4.9 and php 5.6.25 (wampserevr)
• View 8 more replies
• 
  Jan 4, 2018
  conikal Author

  Hi stephaneT,
  
  This error because Give plugin are not install yet. Currently, you should install and active Give plugin follow recomendation to solve this error then you can Deactive plugin if you don't want use that.
  
  Thanks
• 
  Jan 4, 2018
  stephaneT Purchased

  Hi, thanks for your answer. It was my fault. Plugins not installed.
  Excuse me for disturbing you but I have another question.
  I have put the home page with the demo home page. I have the title of the site butThe description of the site (slogan)does not appear.
  I would also like to put a header image (example on your Speak Up to Change demo
  with raised pencil image). But I do not know how.
  Thank you for your time
• 
  Jan 4, 2018
  conikal Author

  For home page title and subtitle you go to Appearance > Theme Settings > Homepage and fill the box I had painted it.
  https://prnt.sc/hvwcvu
  
  For header image, let you open Media click on any image you want and check box on Show in Slideshow.
  https://prnt.sc/hvwbtq
• 
  Jan 4, 2018
  stephaneT Purchased

  thank you very much for your prompt and accurate answer. cordially
• 
  Jan 4, 2018
  stephaneT Purchased

  Sorry, one last question: I want to put in the menu page "all petition" as in your demo. I imported the demo but I can not find this page. Can you help me ?
  
• 
  Jan 4, 2018
  conikal Author

  If you can't see that, you Add New Page and set Template is All Petition on Page Attribute section
  https://prnt.sc/hvzynw
  
  then go back to menu and add it
• 
  Jan 7, 2018
  stephaneT Purchased

  thank you again for your answers. Your job is great. I start in the development. I'm trying to change the color of the home-subtitle text. I use the child theme and added in petition-child / style.css the following line
  .home-subtitle {
    
       color: #FFFFFF;
  
  }
  But I do not see the result. Can you help me ?
• 
  Jan 7, 2018
  conikal Author

  You should try add !important after that, ex: color: #FFFFFF !important;
• 
  Jan 7, 2018
  conikal Author

  If it still not working let access to color setting and clear Home caption color field
  https://prnt.sc/hx6e2f
• 
  Jan 7, 2018
  conikal Author

  Note: You should add both parent class is ".home-caption .home-subtitle"
• 
  Jan 7, 2018
  stephaneT Purchased

  Great ! I chose the solution" access to color setting and clear Home caption color"
  Thanks

• 
  Dec 27, 2017
  systemfailed Purchased

  hi conikal .is there a new update?

• 
  Dec 23, 2017
  Helder3 Purchased

  Hi Conikal
  
  
  I have sucess payment 3 ou 4 times, but i don't go redirection to download. Please Help me. [email protected]
• 
  Dec 23, 2017
  conikal Author

  Hi Helder3
  
  When completed purchase, a green label will be display on your Nickname like this https://prnt.sc/hrevek
  I don't see that on your nickname: https://prnt.sc/hrevir
  
  Maybe you are facing with payment problem, you should contact to Codester suppport https://support.codester.com/hc/en-us/requests/new
  
  Thanks
• 
  Dec 23, 2017
  Helder3 Purchased

  Thank you conikal!

• 
  Dec 21, 2017
  stephaneT Purchased

  Hi conikal, concerning this template.
  I would like to design a site whose theme is to improve the daily lives of people who do not have a lot of money.
  I would like to transform the petition module that would allow Internet users to propose ideas. Everyone could sign the proposed ideas. Do you think this can be done with your theme?
  
  Thank you Best regards
• 
  Dec 21, 2017
  conikal Author

  Hi stephaneT,
  
  You should consider Backer theme by Themeum for your idea.
  I think my theme doesn’t not matching to raise fund for poor people. It’s designed to create the social movement campaign and people can contribute a litte money to spread campaign.
  
  Thanks
• 
  Dec 21, 2017
  stephaneT Purchased

  it's not to raise money but to adapt the petition module into a sort of idea box
• 
  Dec 21, 2017
  conikal Author

  “would allow Internet users to propose ideas. Everyone could sign the proposed ideas.”
  
  if follow this require, so the theme can be done but you need to translate for ingenious to matching your idea.