271 Support questions or comments

• 
  Sep 16, 2017
  systemfailed Purchased

  my suggestion is to add the button color option at the top

• 
  Sep 15, 2017
  Parvez2

  "Post to Facebook" button is not working. Once I sign this petition then click to the "Post to Facebook" button then it is showing loading. Also Facebook icon button also not working. Can you please see the issue?
• View 4 more replies
• 
  Sep 16, 2017
  conikal Author

  Hi Parvez2,
  
  Are you add facebook app ID and secret in Auth settngs? After add facebook app, you need access to facebook developer, add publish action permission, make a screencast and submit to review app.
  
  Thanks
• 
  Sep 24, 2017
  Parvez2

  I have added the the id and secret in place. It's sharing now. But I got another one problem. Once it's sharing to my facebook then some extra text has been added to my petition which those are not available in the petition. The text is unique in every sharing petition it's showing. Text is below:
  "Hint: The password should be at least seven characters long. To make it stronger, use upper and lower case letters, numbers, and symbols like ! " ? $ % ^ & )."
  https://screenshots.firefox.com/vffds8PPJS9pS5Iy/www.facebook.com
  https://www.weappeal.org/petition/reform-nigeria-now/
• 
  Sep 24, 2017
  conikal Author

  Hi Parvez2
  
  Temporary you can use a SEO plugin to solve it. I recommend Yoast SEO
  
  I will try fix that in future.
  
  Thanks
• 
  Sep 24, 2017
  Parvez2

  I have activated your recommended plugin. But I do not understand how to use Yoast SEO plugin for the Facebook sharing in this theme. Can you please discuss in details?
• 
  Sep 25, 2017
  conikal Author

  Hi Parvez2,
  
  Sorry for false recommend, You should install Jetpack by WordPress.com plugin, active and connect it'll auto add meta tag to your website.
  
  Uninstall Yoast SEO for avoid conflicts please.
  
  Thanks
• 
  Sep 25, 2017
  Parvez2

  Thanks! Now it's working fine.
• 
  Jan 27, 2018
  Garret1 Purchased

  conikal - can you give us a screen cast we can submit, because we can't even make the "Post to Facebook" button work to show what it would do.

• 
  Sep 14, 2017
  systemfailed Purchased

  I would like to ask you something. if you want to reply you are welcome. my web site via facebook login via phone ask username and password i want direct connect facebook devel oper how you need a setting
• 
  Sep 16, 2017
  conikal Author

  Hi Systemfailed,
  
  You want contect facebook with standard account? Currently, I can't add it but I will try add it in future.
  
  Thank you for suggestion.

• 
  Sep 12, 2017
  systemfailed Purchased

  Fatal error: Uncaught Error: Call to undefined function is_shop() in /home/birimzao/public_html/wp-content/themes/petition/functions.php:845 Stack trace: #0 /home/birimzao/public_html/wp-content/themes/petition/taxonomy-petition_category.php(21): conikal_petition_breadcrumbs() #1 /home/birimzao/public_html/wp-includes/template-loader.php(74): include('/home/birimzao/...' #2 /home/birimzao/public_html/wp-blog-header.php(19): require_once('/home/birimzao/...' #3 /home/birimzao/public_html/index.php(17): require('/home/birimzao/...' #4 {main} thrown in /home/birimzao/public_html/wp-content/themes/petition/functions.php on line 845
  
  there is an error updating in the menuel part?
• View 15 more replies
• 
  Sep 12, 2017
  conikal Author

  this error because this version is not official. I just update theme to fixed that, check your website please.
  
  Thanks
• 
  Sep 12, 2017
  systemfailed Purchased

  yes my logo big logo )
• 
  Sep 12, 2017
  systemfailed Purchased

  thank you
• 
  Sep 12, 2017
  conikal Author

  Clear Cache and refresh page.
• 
  Sep 12, 2017
  conikal Author

  I have some change on translation po file, you should update your translation file please and upload it on your server.
  
  Thanks
• 
  Sep 12, 2017
  systemfailed Purchased

  my idea is that you should put a white strip at the top and the buttons will be more beautiful
• 
  Sep 12, 2017
  conikal Author

  I don't understand your idea, you want change button style?
• 
  Sep 12, 2017
  systemfailed Purchased

  No.I'll tell you this later. now please check the cta button can open the campaign without member
• 
  Sep 12, 2017
  systemfailed Purchased

  Homepage cta button link 1 you test the campaign without opening the member
• 
  Sep 13, 2017
  conikal Author

  Please using permalink as postmeta please.
  
  Thanks
• 
  Sep 13, 2017
  systemfailed Purchased

  Notice: Undefined offset: 1 in /home/birimzao/public_html/wp-content/plugins/wp-cerber/wp-cerber.php on line 1377
  
  Warning: Cannot modify header information - headers already sent by (output started at /home/birimzao/public_html/wp-content/plugins/wp-cerber/wp-cerber.php:1377) in /home/birimzao/public_html/wp-includes/pluggable.php on line 1210
  postname permalink
• 
  Sep 13, 2017
  conikal Author

  I just set postname permalink for you, check your site again please
  
  Thanks
• 
  Sep 13, 2017
  systemfailed Purchased

  Notice: Undefined offset: 1 in /home/birimzao/public_html/wp-content/plugins/wp-cerber/wp-cerber.php on line 1377
  
  Warning: Cannot modify header information - headers already sent by (output started at /home/birimzao/public_html/wp-content/plugins/wp-cerber/wp-cerber.php:1377) in /home/birimzao/public_html/wp-includes/pluggable.php on line 1210
  
• 
  Sep 13, 2017
  conikal Author

  OK, I will fix that, please waiting new version.
• 
  Sep 13, 2017
  systemfailed Purchased

  https://i.hizliresim.com/vJYqQA.jpg
• 
  Sep 13, 2017
  systemfailed Purchased

  hidden :Show homepage spotlight section problem
  https://hizliresim.com/rJYNN7
  do not want to use spotlight
  but hide spotlight problem
• 
  Sep 13, 2017
  systemfailed Purchased

  button it does not matter very important spotlight
• 
  Sep 13, 2017
  conikal Author

  
  Hi
  
  I just update new version for you, fixed spotlight, username format, etc...
  
  The cta button error submit without member because have error on header from WP cerber plugin.
  the error in: /wp-content/plugins/wp-cerber/wp-cerber.php:1377
  
  Please contact to WP cerber plugin author to solve it. I can't help you because it out of my control.
  
  Thanks

• 
  Sep 11, 2017
  studlab Purchased

  Hi conikal,
  
  Is it possible to :
  - Do grids or lists like "recent petition" with a specific category on homepage ?
  - Personalize icon on thumbnails (have different icons like "petition victory" by upload an image) ?
  
  Other question : do you know a compatible plugin for add a counter view and the counter on thumbnails (article and homepage) ?
  
  Thanks
• View 7 more replies
• 
  Sep 12, 2017
  conikal Author

  Hi studlab.
  
  1- Yes, I will add this option on shortcode and widget.
  2- It's unclear, you can take a screenshot where icon you want to change?
  3- I can add counter you don't need add plugin, you can tell me or take a screenshot where you want display counter?
  
  Thanks for your suggestion, let waiting new version in next week please.
  
  Thanks
• 
  Sep 12, 2017
  studlab Purchased

  Hi,
  
  Thanks for answer
  
  1. Great for the next version
  2. I would like to be able to change this icon (=flag) and have several icons customizable to publish as on this screen (by category for example) : https://image.noelshack.com/fichiers/2017/37/2/1505199733-2017-09-12-08-57-50-petition-wp-wordpress-petition-platform-theme-live-demo-codester.png
  3. Here is the screen: for me the ideal is that and a line in the article or the petition at the top : https://image.noelshack.com/fichiers/2017/37/2/1505199733-2017-09-12-08-56-54-flex-mag-responsive-wordpress-news-theme-preview-themeforest.png
  
  Thanks
• 
  Sep 12, 2017
  conikal Author

  Hi studlab,
  
  OK, I got it, I'll add this options.
  
  Thanks
• 
  Oct 1, 2017
  studlab Purchased

  Hi conikal, do you have a solution for the counter views ? If its complicated maybee a plugin ? Thanks
  
• 
  Oct 2, 2017
  conikal Author

  Hi studlab,
  
  Really sorry for late update this feature. Today I just add counter post view on Post cards, It will available on v1.6.2, please waiting codester approve it.
  
  Thanks
• 
  Oct 2, 2017
  studlab Purchased

  Hi conikal,
  Great thank you very much !
  Just a quick question : i don't understand how to display counter on a grid of petition and at the top of the article/petition ?
  
• 
  Oct 3, 2017
  conikal Author

  Oh Sorry, I think I think I forgot it, I will add view counter on shortcodes and single page with have a option in admin. Hope you waiting me.
• 
  Oct 3, 2017
  studlab Purchased

  Yes i wait i really need it on petition thumbnails etc if it's possible
  Thanks again
• 
  Oct 9, 2017
  conikal Author

  Hi stulab,
  
  I just upload new version support view counter for you, to enable it let access to theme setting > Appearence > Show View Counter check box.
  
  Thanks
• 
  Oct 12, 2017
  studlab Purchased

  Hi conikal,
  Thank you !!

• 
  Sep 6, 2017
  jgrodriguez Purchased

  How could I disable facebook login birthday permissions? Cause If we asked for this field, FB won't approve the login app
  
• 
  Sep 6, 2017
  conikal Author

  Hi jgrodriguez,
  
  You should submit a review app to facebook team to they approve birthday permission and publish action permisstion because the persission is necessary to website working smoothly and statistic who signed petition.
  
  But you still want remove birthday permission, let doing follow step please:
  Step 1: Open theme/petition/js/services.js
  Step 2: Find line 414 and remove birthday in object.
  Step 3: Minify servives.js to services.min.js by online tool or extension on editor.
  
  Thanks

• 
  Aug 22, 2017
  Sam9

  Hi !
  I've juste installed the template and I have some questions:
  1- how can we switch the template language to french ?
  2- where can I find the petition dashboard (for stats)?
  3- I can't put my logo in the main menu, I can't change the main menu colors too. Changes appear only when you scroll down (on fixed menu).
  Thanks!
  Sam
• View 1 more reply
• 
  Aug 22, 2017
  conikal Author

  Hi Sam9,
  
  Thank you for buy my theme!
  
  1- to switch language's theme into French, you need translate petition.po in theme/petition/language folder by PoEdit software, after access to general settings on dashboard and set French on Language option (video tutorial: https://www.youtube.com/watch?v=efXaaX0DkSM)
  2- Petition Dashboard display on menu below Header Menu on Single Petition Page
  3- To change logo, you access appearence > theme settings > general and paste your logo's link, if you upload logo on modal don't forget click on button "File Url" below "Link URL" input.
  4- To change header color, on theme settings click on "Color" tab and change "Header menu" and "Header menu text color" field
  
  Thanks
• 
  Aug 23, 2017
  Sam9

  Thanks a lot. But I still can't change the header menu text color on the homepage (always white).
• 
  Aug 23, 2017
  conikal Author

  I will add option change homepage header text color on next version. Please wait for the update on this Saturday.
  
  Thanks
• 
  Aug 23, 2017
  Sam9

  Great ! thanks a lot
  

• 
  Aug 3, 2017
  systemfailed Purchased

  https://hizliresim.com/5Q3BVM
  
  There is a space here It looks bad corrected this?
• View 4 more replies
• 
  Aug 3, 2017
  conikal Author

  You can add <br/> by text widget before that.
• 
  Aug 3, 2017
  systemfailed Purchased

  I don't understand you
• 
  Aug 3, 2017
  systemfailed Purchased

  Where to add br
• 
  Aug 3, 2017
  systemfailed Purchased

  thank you
• 
  Aug 3, 2017
  conikal Author

  Currently, when enable scoll header option, it will make a empty space when scroll to sticky tabs. I'm trying fix that.
• 
  Aug 3, 2017
  systemfailed Purchased

  It is good now
• 
  Aug 3, 2017
  conikal Author

  Yes, you shouldn't select Fixed on Header Type when use simple home page.

• 
  Aug 1, 2017
  systemfailed Purchased

  Please check the homepage's popular and recent pages menus. Page down they are invisible
• View 3 more replies
• 
  Aug 1, 2017
  conikal Author

  You access to petition editor from dashboard and check the box featured metabox please.
• 
  Aug 1, 2017
  conikal Author

  Dashboard > Petition > All Petition > Open any petition > Check featured box the petition you want to show on homepage.
  
• 
  Aug 1, 2017
  systemfailed Purchased

  my eng bad I guess the problem is wrong ... https://i.hizliresim.com/ZEaQkZ.jpg
  Pull down the page in the recent field
• 
  Aug 1, 2017
  systemfailed Purchased

  My english language is so bad i apologize
• 
  Aug 1, 2017
  conikal Author

  Ok, sticky catogories menu only working with feed tab, it will woking on recent tab if you scroll Feed tab. https://www.awesomescreenshot.com/image/2704067/fa0539a8750cda0e286e1ff633972d5f
• 
  Aug 1, 2017
  conikal Author

  I will try fix that in future
  
  Thanks

• 
  Jul 31, 2017
  systemfailed Purchased

  A campaign can endlessly vote on the same ip address..you can block this single campaign single vote