271 Support questions or comments

• 
  Dec 21, 2017
  ggazzano Purchased

  Hi Conikal,
  Since I bought the Petition WP (Nov 15), both petition theme and plugin do not notice new updates in WP Admin Area. Should I set any aditional setting to get updates alert for new versions?
  Thanks,
  Gus
• 
  Dec 21, 2017
  conikal Author

  Hi ggazzano,
  
  Currently, both theme and plugin doesn't support auto update so it'll don't show alert for update. You only update by way download lastest version on codester and upload via FTP.
  
  Thanks

• 
  Dec 5, 2017
  systemfailed Purchased

  I have a suggestion for you..The winning campaigns should be on another page. The campaign videos can be viewed from the home page.
  thankyou

• 
  Dec 4, 2017
  systemfailed Purchased

  Heading for sharing I want to translate this into Turkish I can not find it in the translation file
• View 4 more replies
• 
  Dec 5, 2017
  conikal Author

  Hi,
  
  I had update string translate on lastest version.
  Please upgrade to 1.6.7 then open your translate file and click on "Update" on toolbar.
  
  Thanks
• 
  Dec 5, 2017
  systemfailed Purchased

  I downloaded the latest version now Heading for sharing ...I can not see
• 
  Dec 5, 2017
  conikal Author

  You press Ctrl + F and find "Heading for..."
• 
  Dec 5, 2017
  conikal Author

  If you can't see that, please click on "Update" in Poedit toolbar
• 
  Dec 5, 2017
  systemfailed Purchased

  thank you
• 
  Jan 15, 2018
  nuwan95 Purchased

  I installed this theme few months ago version 1.3.7 how i update new versions...
  and my site Download CV is not working..
• 
  Jan 15, 2018
  conikal Author

  Hi madushanka,
  
  To Upgrade you can download lastest file version on Codester then upload both theme and plugin via your FTP.
  
  If Download CSV doesn't working, this maybe you are still have Page with Download CSV template. Let your dashboard and create new custom with set Download CSV template
  https://prnt.sc/i0lk70
  
  Thanks

• 
  Nov 30, 2017
  ggazzano Purchased

  Hi Conikal
  
  I need to translate all messages and strings of the theme to Spanish.
  
  How could I do it? What steps should I follow?
  
  Thanks in advance,
  Gus
• 
  Dec 1, 2017
  conikal Author

  Hi ggazzano,
  
  You can use Poedit to translate theme, this tutorial video: https://www.youtube.com/watch?v=efXaaX0DkSM&t=33s
  also refer on article: https://www.hostinger.com/tutorials/wordpress/how-to-translate-wordpress-theme-using-poedit
  
  Thanks

• 
  Nov 27, 2017
  stichtingmeo Purchased

  Hi Conikal,
  
  I have created a custom taxonomy (custom-category field) and added it to the petition and i want to display petitions with the custom taxonomy enabled on a specific page, is this possible?
• View 11 more replies
• 
  Nov 27, 2017
  conikal Author

  Hi stichtingmeo,
  
  Yes, you can create a new template file in childten theme then add code to show petition with custom tax. Back dashboard and create new page with your custom template.
• 
  Nov 27, 2017
  stichtingmeo Purchased

  Can you help me some more with that? What code can i use? Thanks!
• 
  Nov 27, 2017
  conikal Author

  If you want display petition with custom tax like https://www.conikal.com/petition/default/topics/peace/
  
  You create a new file with name like taxonomy-petition_(your custom). php in childten theme and copy code from taxonomy-petition_topics.php then paste it into that file.
  
  If you want display like https://www.conikal.com/petition/default/all-petitions/
  
  You create a custom template file then copy code from all-petitions.php then replace $searched_posts variable by WP_Query https://codex.wordpress.org/Class_Reference/WP_Query
  
  you also refer WP_Query in taxonomy-petition_topcis.php
• 
  Nov 27, 2017
  stichtingmeo Purchased

  I'm sorry i have another question. How do i refer WP_Query in taxonomy-petition_topcis.php? And on what phermalink does this show.
  
• 
  Nov 27, 2017
  conikal Author

  Hi stichtingmeo,
  
  You can refer in taxonomy-petition_topcis.php from line 41 to 75. If you understand the fields in WP_Query let refer on Wordpress Codex.
  
  Thanks
• 
  Nov 28, 2017
  stichtingmeo Purchased

  i've refered the query to the new taxonomy and terms but it is showing nothing:
  
  $args['tax_query'] = array(
  'relation' => 'OR',
  array(
  'taxonomy' => 'extra-optie',
  'terms' => 'burgerinitiatief',
  )
  );
  
  and this is my custom taxonomy:
  
  if ( ! function_exists( 'custom_taxonomy' ) ) {
  
  // Register Custom Taxonomy
  function custom_taxonomy() {
  
  $labels = array(
  'name' => _x( 'Extra-optie', 'Taxonomy General Name', 'text_domain' ),
  'singular_name' => _x( 'Extra-optie', 'Taxonomy Singular Name', 'text_domain' ),
  'menu_name' => __( 'Extra-optie', 'text_domain' ),
  'all_items' => __( 'All Items', 'text_domain' ),
  'parent_item' => __( 'Parent Item', 'text_domain' ),
  'parent_item_colon' => __( 'Parent Item:', 'text_domain' ),
  'new_item_name' => __( 'New Item Name', 'text_domain' ),
  'add_new_item' => __( 'Add New Item', 'text_domain' ),
  'edit_item' => __( 'Edit Item', 'text_domain' ),
  'update_item' => __( 'Update Item', 'text_domain' ),
  'view_item' => __( 'View Item', 'text_domain' ),
  'separate_items_with_commas' => __( 'Separate items with commas', 'text_domain' ),
  'add_or_remove_items' => __( 'Add or remove items', 'text_domain' ),
  'choose_from_most_used' => __( 'Choose from the most used', 'text_domain' ),
  'popular_items' => __( 'Popular Items', 'text_domain' ),
  'search_items' => __( 'Search Items', 'text_domain' ),
  'not_found' => __( 'Not Found', 'text_domain' ),
  'no_terms' => __( 'No items', 'text_domain' ),
  'items_list' => __( 'Items list', 'text_domain' ),
  'items_list_navigation' => __( 'Items list navigation', 'text_domain' ),
  );
  $rewrite = array(
  'slug' => 'extra-optie',
  'with_front' => true,
  'hierarchical' => true,
  );
  $args = array(
  'labels' => $labels,
  'hierarchical' => true,
  'public' => true,
  'show_ui' => true,
  'show_admin_column' => true,
  'show_in_nav_menus' => true,
  'show_tagcloud' => true,
  'query_var' => 'true',
  );
  register_taxonomy( 'extra-optie', array( 'petition' ), $args );
  
  }
  add_action( 'init', 'custom_taxonomy', 0 );
  
  }
  
  http://prntscr.com/hg66al it says no petitions found but there's is 2 with the custom taxonomy enabled
• 
  Nov 28, 2017
  conikal Author

  You can try this code in taxonomy-petition_extra-optie.php
  
  $posts_per_page_setting = isset($conikal_appearance_settings['conikal_petitions_per_page_field']) ? $conikal_appearance_settings['conikal_petitions_per_page_field'] : '';
  $posts_per_page = $posts_per_page_setting != '' ? $posts_per_page_setting : 10;
  
  $term = get_queried_object();
  $term_id = $term ? $term->term_id : '';
  $args = array(
  'posts_per_page' => $posts_per_page,
  'paged' => $paged,
  'post_type' => 'petition',
  'post_status' => 'publish'
  );
  
  $args['tax_query'] = array(
  'relation' => 'OR',
  array(
  'taxonomy' => 'extra-optie',
  'terms' => $term_id,
  )
  );
  
  $args['tag_id'] = $term_id;
  $args['meta_query'] = array('relation' => 'AND';
  
  if ($minimum_signature != 0) {
  array_push($args['meta_query'], array(
  'key' => 'petition_sign',
  'value' => $minimum_signature,
  'type' => 'NUMERIC',
  'compare' => '>='
  ));
  }
  
  $postslist = new WP_Query( $args );
  if($postslist) {
  $total_p = $postslist->found_posts;
  } else {
  $total_p = 0;
  }
• 
  Nov 28, 2017
  stichtingmeo Purchased

  I've tried your code and unfortunately it's still not showing the petition posts linked to the custom taxonomy.
• 
  Dec 5, 2017
  stichtingmeo Purchased

  is there another way of doing this?
• 
  Dec 5, 2017
  conikal Author

  Let you send to me your ftp login and description your page you want create, I will help you.
• 
  Dec 5, 2017
  conikal Author

  via [email protected]
• 
  Dec 21, 2017
  stichtingmeo Purchased

  Any updates? thankS!
• 
  Dec 21, 2017
  conikal Author

  Hi stichtingmeo,
  
  New version will be available on last next month.
  
  Thannks
• 
  Jan 30, 2018
  stichtingmeo Purchased

  is this option in the new update?

• 
  Nov 23, 2017
  laurenceanthony Purchased

  whats the best way to add reCapthca to this theme? for registration, petition, comments etc
• View 3 more replies
• 
  Nov 25, 2017
  conikal Author

  Hi laurenceanthony,
  
  You can use children theme to overwrite theme with reCaptcha code.
  
  Thanks
• 
  Nov 25, 2017
  laurenceanthony Purchased

  ok, i'll try it. Also, I setup FB APP ID but this is what I see when logging in with FB http://recordit.co/WojR87twui
• 
  Nov 26, 2017
  conikal Author

  It's just warning when you use on small screen, try on large sreen this warning will hidden.
• 
  Nov 27, 2017
  laurenceanthony Purchased

  do you notice on your demo for single petition all the errors in console as you scroll?
  https://www.conikal.com/petition/single/
  
• 
  Nov 27, 2017
  laurenceanthony Purchased

  Also, I have few problems. wasting too much time on this.
  1. Modal window not working after singing
  2. share to facebook not working after signing
  3. as for the FB login issue if previous reply, I'm using a big screen and the message is there. and what about people using their phones? seeing that message will cause confusion.
  
• 
  Nov 27, 2017
  conikal Author

  Hi laurenceanthony,
  
  this error notice on console log when you enable smoth sroll doesn't effect to the ability to scroll the page so don't so you don't worry too much about that. I will try to fix this bug soon as soon.
  
  1. To enable modal after sign, let you access to theme settings > appreance > action after sign and select Modal please!
  
  2. Share to Facebook need add App ID and secret in Auth Setting then on Facebook App, you need submit publish_action permission for Facebook reviewer to them approve it.
  
  
  As you see facebook explain, Facebook SDK will choose best display on each environment . on mobile devices facebook sdk will show a new tab instead a popup. I seen on url and notice your API version is v2.11 you should use v2.8 only for best compatibility. I hope this message will be hidden.
  
  Thanks

• 
  Nov 22, 2017
  systemfailed Purchased

  When will the new version be available? will this issue be fixed in the new version?
  
  stdClass::$plugin in /home/birimzao/public_html/wp-includes/class-wp-list-util.php on line 150
  
  Notice: Undefined property: stdClass::$plugin in /home/birimzao/public_html/wp-includes/class-wp-list-util.php on line 150
• 
  Nov 24, 2017
  conikal Author

  Hi I had upload version 1.6.6 on this monday, Are you update? This bug from Wordpress core is not in the theme. Look in this folder -> wp-includes/class-wp-list-util.php
• 
  Nov 24, 2017
  systemfailed Purchased

  no i have not updated yet ..
  wp-includes/class-wp-list-util.php please check here Whenever you check your time I thank you.
  
• 
  Nov 24, 2017
  conikal Author

  Sorry, like as I had explained before. this file in WordPress core it not in theme so i can't intervene in that.

• 
  Nov 22, 2017
  stichtingmeo Purchased

  Hi Conikal,
  
  Similar petitions are only showing when you check both category and topics, is it possible to have only one checked and then also show the similar petitions on the petition page?
  
  Thanks,
  
  Jordan
• 
  Nov 22, 2017
  conikal Author

  Hi
  
  You can select one condition on Appearen > Similar petition base on
  https://prnt.sc/hdl2ob
  
  Thanks
• 
  Nov 22, 2017
  stichtingmeo Purchased

  Thanks, I did that but it's not working
• 
  Nov 22, 2017
  conikal Author

  You should try test carefully again, some petition still show when have topics and category is same although you just select one condition.

• 
  Nov 21, 2017
  systemfailed Purchased

  stdClass::$plugin in /home/birimzao/public_html/wp-includes/class-wp-list-util.php on line 150
  
  Notice: Undefined property: stdClass::$plugin in /home/birimzao/public_html/wp-includes/class-wp-list-util.php on line 150
  this error is in the new plugin part

• 
  Nov 21, 2017
  stichtingmeo Purchased

  Hi, is it possible to make an export of the ip addresses of everyone who signed a petition?
• 
  Nov 22, 2017
  conikal Author

  Hi,
  
  Export the ip address are not support yet now. Can you let me know you export ip address for what? I'll add in future.
  
  Thanks
• 
  Nov 22, 2017
  stichtingmeo Purchased

  That would be great. I'll explain. In the Netherlands a petition with over more than 40.000 signatures can be brought to the prime minister. However, the goverment can demand a list of ip addresses. If you can not present this, the petition will be declared as unreliable.
  Therefore, this is really important for us. I hope you can install this function!
• 
  Nov 24, 2017
  conikal Author

  That is great reason, I will add soon as soon.